Benchmarking Workshop

Overview:

This course imparts participants with a comprehensive understanding of the contextual relevance of Benchmarking within the field of Business Engineering. The examination of Benchmarking is best undertaken in conjunction with other established areas of Business Engineering, including Business Engineering Implementation, Project Management, and Human Engineering.


The execution of Benchmarking necessitates a formal methodology, as an informal approach may introduce confusion and result in solutions being interpreted and implemented out of context. The course content empowers participants to discern, comprehend, and apply cutting-edge solutions through a systematic measurement approach comprising a set of rigorously defined methods and procedures.


The course adopts an engineering perspective towards Benchmarking, ensuring an efficient, accurate, and calculated approach to projects or functions. This approach serves to mitigate risks associated with the Benchmarking process, yielding optimal results.

  • Business Architects
  • Business Engineers
  • Programme and Project Managers
  • Middle and Executive level Managers in any industry type. The individual could be a Strategic, Tactical or Operational person who has responsibility for any of the following business functions:
  • Managing a project or project event
  • Managing a business or business area
  • Executing a project event
  • Executing a business function

  • What is Benchmarking
  • Overview
  • Definition
  • Description of the Business System
  • Business System Framework
  • Internal Business System
  • Architectural Implication of Benchmarking
  • Available Benchmarking Alternatives
  • Sub Business System
  • Business Wide
  • Industry Wide
  • Application of Benchmarking
  • Typical Business Structure
  • Benchmarking Triggers
  • Areas of Benchmarking Utilisation
  • Typical Benchmarking Project Structure
  • Generic Project Success Factors
  • Benchmarking Recipe
  • Function Decomposition and Classification of Benchmarking
  • The Deliverables of Benchmarking
  • Scenarios
  • Critical Success Factors
  • Key Performance Areas and Indicators (KPA’s & KPI’s)
  • Functional Areas
  • Resources
  • Organisation Structure
  • Business Rules
  • Procedures
  • Locations
  • Time Structures
  • Technology
  • Infrastructure
  • Target Environment
  • Other Tangible and Intangible Changes
  • Impact of Benchmarking on Management
  • The Impact of Changes on the Business
  • Important Factors of Benchmarking
  • Defining the Business Systems
  • Benchmarking Sources
  • Identification of Best Practice through Measurement
  • Converting to a Best Practice Environment


1 Days

A minimum of 5 attendees are required to present the course.

BEC, BEI

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